Contact

Customer support

Our team answers in live chat 24/7, even before you sign in. You can also write to [email protected] or call +498007244103.

What we can help with

Get in touch about your account, deposits and withdrawals, verification documents, bonuses or closing your account. Privacy questions go to [email protected] and questions about cookies to [email protected]. Report any suspected cheating, collusion or fraud to support as well.

Filing a complaint

Send your complaint by e-mail and include as many details as you can. We work on it as soon as reasonably possible, pass it on to management when support cannot settle it, and reply within 10 working days.

Who we are

Upscale Entertainment Ltd, registration number 15924, owns and runs GoldWin. The company is registered in Mutsamudu on Anjouan, an autonomous island of the Union of the Comoros.